Useful information for the disabled
As is known, the structures used for the realization of the shows, provide areas for disabled people, limited in the number of places, in compliance with safety standards and according to the capacity of the structures themselves.
Not always the spaces identified to attend the concerts coincide with those structured in the system.
It is essential that the disabled and / or their carers who intend to participate in one of our shows send us by fax (0427 51230) or via e-mail (email@example.com) a request providing information on their situation (if in wheelchair or less as many chaperones) indicating in the request telephone numbers and address.
We specify that for some shows the place in assistance is guaranteed for one chaperone.
Appropriate information on this will be given from time to time.
We will inform users in time for the modalities of entry dedicated to them, together with any other useful information.
Reservations by fax and e-mail will be considered in chronological order, based on the places obtainable, thus allowing us to offer a better service to disabled spectators.
Joan Baez Concert: note
The cost of the ticket corresponds to the lowest existing price (€ 40.00 + € 5.00 ddp) and guarantees access to the reserved area in the stalls area. In the case of online purchase select the type “Platea C” and proceed with the purchase.
Please note that the ticket holder is the spectator with disabilities and that the carer will access the concert with a courtesy ticket (€ 1.00) to be collected the same evening at the ticket office.
Is necessary to send an email to firstname.lastname@example.org, specifying that you want to buy a ticket reserved for the disabled (walking and non-walking people who need continuous assistance) and declaring the name of the possible companion.
The request must contain the indication of the date of the show to which you want to attend, together with the documentation that attests the disability. It will be necessary to wait for a written confirmation from the organizer that will answer every single email that arrives, with all the information useful for the payment and the pick up of the tickets if the request can be accepted. For security reasons, the organizer will not be able to guarantee access to all the spectators who have purchased tickets from different sectors to the one prepared.
Access to the concert venue with own vehicle will only be allowed for transit between 7.30 pm and 8.00 pm and 30 minutes after the end of the concert. Parking in the square of the Castle is not allowed.